If you need a new roof, it’s important that you pick the right roofing company that will get the job done right – the first time. Reputation, insurance, experience and client testimonials should play a pivotal role in your decision, however, you also need to ask the following questions:
- How long have you been in business? – Any company or contractor you speak with should have this information readily available. You should also be able to find this information easily on their website. If they can’t give you a straight answer, or you find proof to the contrary, this should be a red flag.
- Are you licensed and insured? Can I see proof? – Being licensed and insured is critically important. This protects the company, and you, if something goes wrong. To avoid scams, ask to see a copy for reassurance. If they can’t provide it, take your business somewhere else.
- What materials will you be using? – As a consumer, it’s always good to have this information in your back pocket. Protect yourself by doing a little homework. The last thing you want is to pay a higher price for lower quality materials.
- How do you pull the needed permits? – Every roofer should be able to answer this question. If your roofer doesn’t know how to pull a permit, or doesn’t think they are important, call another company. This is a major red flag.
- Who will be doing the work? – Knowing who will be performing the job on your property is important. After all, they are strangers, so there’s nothing wrong with asking who you can expect to show up at your door. How many people will be on the crew? Who is the project manager? Will it be the same team of people? These are all questions you should know before the work even begins.
- How long will the job take? – Any professional should set these expectations for you early in the process. Any reputable company or contractor should be able to give you an accurate estimate on how long the work will take, before and after you reach an agreement.
- What kind of guarantee do you offer? – Get this in writing. Treat this roofing job like you would the purchase of a car, or home. You wouldn’t enter into a verbal agreement alone – the same goes for the investment you make in your roof. No guarantees means no protection and you could pay a heavy price.