Frequently Asked Questions

What should I do in the case of an emergency roof leak?

If you find that your roof is leaking, your first priority is to protect your property. This could mean moving furniture or covering equipment to protect it from water damage. When your property inside the facility is protected, try your best to mark the leak area to show your roofer later.

Most roofing companies have an emergency contact number, so it's important to utilize this service so the leak doesn't progressively get worse.

Is there anything I need to do to maintain my roof warranty?

When you get a new roof on your property, you will have a variety of warranties to choose from. Your coverage of your warranty depends on the type of warranty you purchase. Most warranties cover a variety of issues, including:

  • Roof leak repair
  • High winds
  • Hail damage coverage
  • Roof puncture

To uphold your warranty, most companies require or recommend regular roof inspections and maintenance.

Can I reroof or do I have to tear off my existing commercial roof?

If you only have one roof on your building that is in good shape, you can save money by installing a new roof without removing the existing roof.

However, there may be times where a tear-off is required.

If your facility already has two roofs, it will need to be torn off. According to law, commercial buildings cannot have more than two roofing layers. This is to prevent excess weight and stress on the structure of the building.

If your roof is unsafe due to damage, saturation or unstable, your contractor will need to strip the existing roof to install a new roof.

How do I know if I need a new roof?

The best approach is to get an assessment from a certified and insured roofing company, which we can recommend. They can determine the quality of your existing roof. Internal damage you may spot such as roof leaks or mold, are indicators that your commercial roof could be unstable and need replacing. 


When should I schedule my roof survey?

The sooner you can schedule your survey, the better. This way, you can ensure you get an appointment with a roofer during busy seasonal periods.

How much does a new roof cost?

Each roof is different and can present its own challenges. There are many factors that contribute to the price of a new roof. 

This includes:

  • The size of your roof
  • Condition of existing roof
  • Type of roof access
  • Type of insulation
  • Membrane choice
  • Installation
  • Warranty

If you need assistance in finding the right company to work with, we can make that recommendation.

How long can I expect my roof to last?

The longevity of your roof depends on a number of different factors, including weather and roof type. 

Here are the averages for some of the most common roof types:

  • Spray Polyurethane Foam: 30-50 years
  • Single-Ply Membrane EPDM: 20-25 years
  • Metal: 30-45 years
  • Built: 10-15 years

How long does it take to install a new roof?

The time of the project is dependent upon a variety of variables such as the type of roof, the size of the roof, any existing damage, weather, inspections and permits. Each project is unique and could take anywhere between a few days to a few weeks. 

When you talk to a roofing expert for an estimate or assessment, you should be given a proposed timeline in the survey report.

How do I know which type of roof is right for my home or business?

The best recommendation comes from a roofing expert. A trusted professional can help you determine what type of roof is right for your home or business. There are many options for your property, including:

  • Spray polyurethane foam
  • Single-ply membrane: TPO
  • Single-ply membrane: EPDM
  • Sheet metal
  • Built up (tar, asphalt, modified bitumen)
  • Sustainable roof (green or solar)

How can I choose the right contractor?

Choosing the right roofer or roofing company to trust can be a daunting task. There are databases with accredited companies such as The Better Business Bureau or the National Roofing Contractors Association. In addition, ask your contractor what kind of training they do with their crews and what certifications they hold with suppliers and industry organizations.

Every roofing company listed in our directory has been certified by our team of experts. We will never recommend a roofer that isn't guaranteed by our own team of certified professionals.

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